Citta Design

Citta Design is a leading designer of homeware products based out of New Zealand. They design, import and distribute a comprehensive range of homewares sourced from leading manufacturers around the world.

 

Citta Design led the world with Microsoft’s newly-released Enterprise Resource Planning (ERP) flagship solution Dynamics AX (AX7). One of the first (first three globally) retailers to deploy the fully end to end new AX in the cloud solution for retail. The transformation to cloud based business operations has caused a profound shift in the way staff and customers interact and will allow Citta Design to brace for the future.

 

We see that implementing the new Cloud37 Retail solution is a critical step in moving us towards the modern world of Retail.
says Margot Acland, CEO of Citta Design “It will enable us to sell on the floor from any device, to know more about our customers and to provide visibility across our stores and online. Ready to control our stock in a responsive way.”

The retail market is dynamic and the product-to-market life cycles are speeding up. For example Zara have revolutionised the fashion industry by taking cat walk design to market in the stores in weeks (not months).

 

Citta Designs needed agility and speed to market. They needed to be able to design and collaborate with their suppliers in real time, release products quickly and respond to changing consumer trends.

 

To achieve this Citta Design decided to move away from “owning hardware, running in-house applications, and maintain integrations with best of breed software solutions”. Their strategy was to move all systems and servers to the cloud in Azure.

 

To run a single core set of applications from one supplier, Microsoft where the applications will be maintained by the supplier not Citta. In this case the suite includes the New AX in the Cloud, New AX MPOS, Dynamics CRM, Office 365, as well as reporting services.

 

In March 2016 Sable37 were awarded ERP Partner of the Year by Microsoft New Zealand for their leading edge work with Citta Design. The award winning project was a team collaboration between Citta Design, Sable37 and the Microsoft Retail team in Seattle under the TAP program. In addition the team was supported by a local Azure partner and ZAP BI reporting.